Assessing Safety Risks - Peer to Peer Locations

Goals

To better understand how renters assess safety risks when participating in peer to peer renting situations like Airbnb, Homeaway, and VBRO.

Early Findings

  • Reviews are the overwhelming suggestion to decide if a peer to peer renting situation is safe.
  • Carefully reviewing the property details and locations is also recommended.
  • A survey published in the journal Injury Prevention reveals that many Airbnb properties do not contain safety equipment including smoke detectors, carbon monoxide (CO) detectors, fire extinguishers and first aid kits, potentially putting guests at risk in the event of an emergency.

1021 Horror Studies Analyzed

  • One past customer was so upset with his experience with AirBnB, that he analyzed 1021 horror stories from past customer. "As part of our research, we analyzed a total of 1021 Airbnb horror stories from: 3rd-party review sites, major news outlets and via directly submitted stories shared by top travel bloggers. " This article discussed how easy it is to rent and the lack of background checks.
  • He also shared the most common complaints:
  • 1. Extreme bug infestations
  • 2. Unsafe, broken amenities
  • 3. Hostile or intimidating host
  • 4. Undisclosed, bad roommate
  • 5. Dangerous animals present
  • 6. Hidden cameras in bedroom
  • 7. Host barges in on guests
  • 8. Illegal drugs are present
  • 9. Very unsafe neighborhood
  • This study shared many facts and figures around complaints and issues that renters encounter.
  • He ultimately states that it is impossible to make sure a rental is safe.

Proposed next steps:

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