Delivered August 29, 2020. Contributor: Melissa C.
To build a report analyzing Gong.io during the company's years in business.
Gong.io (Gong) is a conversation intelligence platform for B2B sales teams. The company is a developer of a revenue intelligence platform leveraging artificial intelligence going beyond traditional CRM to transform sales teams. The company's patented intelligence platform captures and understands customer interaction, delivering insights at scale that empowers sales teams to make decisions based on data instead of opinions.
: Gong's Users was reported to be 45k in Dec, 2019. Gong's Enterprise Customers was reported to be 700 in Dec, 2019. Website Visits as of Feb 2020 totaled 270.2k users (cybersecurity rating B). Twitter followers 5.1K, Alexa ranking 36,574.
Revenue growth- growth increased from $8.2 million (2018) to $45 million as of 2020 (revenue retention of 150.0%) with 2K customers.
Product launches: People Intelligence (sales coaching platform), Deal Intelligence (deal visibility from contact to close), Enterprise (enterprise selling platform), Intergrations (connect Gong's Revenue Intelligence platform to your systems), Security (enterprise-grade security features with comprehensive audits of applications, systems, and networks), and Field Sales (new sales environment).
Acquisitions: Gong : acquired ONDiGO on Apr 16, 2018.
Partnerships: February 12, 2020 – Gong, the revenue intelligence platform leveraging artificial intelligence to replace opinions with true customer reality and transform revenue teams, today announced a partnership with InsideOut, a sales play development company helping high-growth companies design, test, and install sales plays to improve buyer engagement for large scale sales teams.
Team size growth
: The team has grown from 221 in Sept 2019 to 362 employees with 29 current openings Sept 2020.
Key Hires: Gong has 8 current team members: Co-Founders- Amit Bendov, CEO and Eilon Reshef, CTO; Jameson Yung, VP Sales; Udi Ledergor, CMO; Tim Riiters, CFO; Eran Aloni, COO; Chris Orlob, Dir Sales; Sonam Dabholkar, Dir, Customer Success Ops; Sandy Kochhar, CPO: Ryan Longfield, CRO. Board members and advisors include Dharmesh Thakker, Ben Fu, Peter Wagner, Carl Eschenbach, Daniel Karp, and Dror Nahumi.
Pricing updates/changes: the information about pricing updates and changes is not readily available- there is a link on the company's site to request prices.
Customer testimonials:there are many customer testimonials on the case studies page, among which Hubspot reps increase productivity and ramp faster with Gong. Gong gives Genesys Sales Managers the ability to 'ride shotgun' with any deal. Shopify creates a learning environment for their sales team. ServiceTitan gains higher close rates with deal intelligence. Gong never disappoints. Many apps "stay good" for the term of their use but those like Gong (that improve over time) constantly deliver value, day after day- CRMNEXT. Always excited to share news of growing Israeli companies, but with Gong, to say I'm a fan is an understatement- LinkedIn-Israel. So happy for our friends at Gong! Such a great example of a relentless pursuit to serve their customers- Emplify.
Valuation over time
: Current market valuation at $2.2 billion (Aug 2020). Gong raised a total of $333M in funding over 6 rounds, with the latest funding round of $200 million on Aug 12, 2020 from a Series D round- a post-money valuation between $100M-$500M as of Dec 3, 2019.
The company began its first funding round in 2014, and is funded by 11 investors (Index Ventures and NextWorld Capital are the most recent), Wing Venture Capital, Norwest venture Partners, Coatue Management, Battery Ventures, Thrive Capital, Salesforce Ventures, and Sequoia Capital (both C & D rounds).
: range from commercial to non-commercial and private customers, including remote sales teams.
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