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Research Outline
Prepared for Lainy P. | Delivered August 16, 2019
Competitive Landscape: Lead Response Tools
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Goals
To assess the competitive landscape of the lead response tool market. The information will be used to make an investment decision.
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Early Findings
COMPANIES PROVIDING LEAD RESPONSE TOOLS
CONVERSICA
Conversica
provides AI conversational assistants that can be used by marketing, sales, and customer success teams to drive sales, increase conversion, and improve retention rates.
The company's headquarters is in
Foster City, California
.
Conversica was founded in
2007 by Ben Brigham
.
The company was able to raise
$87 million
worth of funding.
The
Providence Strategic Growth
company is the company's lead investor.
T
h
e
estimated revenue of the company is
$45.3 million
.
The company is
private
and is not required to disclose an official figure.
Its G2 Crowd rating is
4.5 out of 5
stars based on
77 reviews
.
DRIFT
Drift
provides AI chatbots that can converse with potential clients in real-time to help increase lead generation and sales conversion.
Drift was founded in
2015
.
Its headquarters is located in
Boston, Massachusetts
.
Drift was able to raise
$107 million
in funding amount.
Drift's lead investors are
Sequoia Capital and General Catalyst
.
The company is a
private company
and not required to disclose its revenue. Its estimated revenue is
$25 million
.
Drift has a G2 Crowd rating of
4.4 out of 5
stars based on
355 reviews
.
The details above were also inputted in this
linked spreadsheet
.
PROPRIETARY RESEARCH AVAILABLE
Bolster your final deliverable with a report titled "
Call Center AI Market
by Component (Compute Platforms, Solutions, and Services), Deployment Type (Cloud and On-premises), Vertical (BFSI, Retail & E-commerce, Telecom, Healthcare, Media & Entertainment), and Region - Global Forecast to 2024" published by Markets and Markets. The full text of the report is available for
$5,650
though sections like The U.S. Call Center AI Market can be added for just
$345.00
. Highlights from the report include details like the competitive landscape of the industry, market overview and industry trends, and company profiles of several key players like Conversica."
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