Research Outline

Social Media Conversations Around Hospitals

Goals

Determine key themes in conversations that people are having about hospital matters. The information will be used as a pitch for the New York Presbyterian.

Early Findings

Social Media Conversations Around Hospitals

Mayo Clinic

  • The Mayo Clinic provides hospital services in the US.
  • It has a revenue of $10.61 billion in 2018.
  • The key themes that can be derived from ten of the comments found on the Facebook page of the clinic revolve around the skills of the doctors, the success of the procedure that was done, and the overall performance of the hospital itself.
  • The ten comments found were mostly positive and thankful for the service of the doctors and the hospital.
  • The screenshots of the conversations were pasted on this shared document.

Proprietary Database Search Results

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