Prepared for Alex L. | Delivered April 17, 2020
Effective E-Learning Services
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To identify case studies of company-sponsored training programs facilitated by e-learning services, particularly focusing on how effective they were at improving operational performance and
Learning Management System (LMS) for PGMOL
Professional Game Match Officials Limited
or PGMOL is the leading body when it comes to teaching national and select groups of assistant referees on ‘lining’ techniques, interpretation and application of the ‘offside law’ and improving accuracy of decision-making to improve the standards of how the game is conducted.
PGMOL provides training and communication updates to almost
600 match officials
, observers, and key stakeholders on a regular basis.
PGMOL decided to introduce a
learning management system (LMS)
that could equip match officials with the access to learning and development content on any device, no matter where they were located.
Roping in an external provider of e-learning module design services, PGMOL introduced their LMS that allowed for content to be available
online and accessible
, with flexible opportunity for
engagement and learning
Since 90% of PGMOL’s learning module consisted of video footage from recent matches, the e-learning service used
to allow video and audio to
render directly in the browser
This helped the learners to access the content and complete the module efficiently on
any mobile or tablet device
The other feature that was key to the success of the e-learning module was a
simple, clean and easy UI
that helped to build engaging courses, with the ability to
drag, drop and upload
In terms of success achieved, the e-learning module achieved a
90% engagement rate
in the first week of launch
Also, one of the courses on the module achieved
33% completion rate
Soccer Shots is an
international franchise program
, headquartered in Pennsylvania, USA, that provides quality and engaging soccer programs for children
Back in 2014, Soccer Shots realized the importance of a
learning management system
to grow their business.
The company started using printed manuals and
DVD based video
content to deliver training to their franchise owners.
However, this method of delivering educational content was found to be
time-consuming and hard to scale
With the help of an external service provider, the company introduced an
that would meet the particular needs of a franchise organization.
manager role' feature
enabled the franchise owners to manage the delivery of the training to their own coaches while ensuring that the parent body, Soccer Shots, had
over the courses and content available.
Training tracking features
which helped to generate reports and see how the courses, and coaches, were performing, were also found to be useful.
As far as the success rate of the e-learning module is concerned, it achieved a
95% learner engagement rate
resulting in the enrollment of over 400,000 children participating in Soccer Shots program each year.