EDiscovery SaaS Market: Competitive Landscape
Delivered April 29, 2020. Contributor: Emmanuel A.
Goals
To provide a competitive landscape of the following companies in the eDiscovery SaaS space: DISCO, Everlaw, Logickull, iPro, Relativity One, and One Discovery.
Early Findings
DISCO
Cost
DISCO does not provide its pricing information publicly. It uses a "flat-rate per-gig pricing" model which can be obtained by contacting the company. Strengths
Pricing: DISCO has an all-inclusive model for pricing that is predictable and uses pre-expanded data to offer per-gigabyte pricing. The spend per case
can be accurately predicted by customers. Self-service Ingestion: DISCO has a propriety ingestion feature and up to 4TB of data can be ingested and processed remotely each day. DISCO allows ediscovery experts to quickly deal with large issues remotely without external help.
Scalability: DISCO provides very efficient document load times even at peak capacity. DISCO typically supports thousands of workspaces and users simultaneously without any latency.
Weaknesses
Global Reach: DISCO has few datacenter locations which reduces its ability to compete effectively globally and handle data sovereignty requirements. Data Source Integration: DISCO does not integrate with popular data sources such as O365 and SharePoint.
Proposed next steps:
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We propose continued research to find the branding strategies of DISCO, as well as the branding strategies, cost, strengths and weaknesses of Everlaw and Logickull. Also find the branding strategies, cost, strengths and weaknesses of iPro, Relativity One, and One Discovery.
We also propose research to find 2-3 trends in the eDiscovery SaaS space. For each, we describe the trend, why it is a trend, and 1-2 examples of companies driving the trend.