Prepared for Chris V. | Delivered December 16, 2019
Gain an understanding of how to measure overall performance of EHR software systems, information on what KPIs are being used in the space, and how key companies are or aren't meeting key metrics
Our research showed that measuring the value and efficacy of EHRs is
still a challenge to many organizations
and within the healthcare industry.
For example, data shows that while
96% of hospitals
in the US have certified EHR technology,
60% of them
don’t feel they can measure or note any clinical benefits of using EHR.
To remedy this, one source notes that healthcare organizations need to
combine strategic planning
and clear goals with benchmarks to measure how EHR is helping them to achieve them.
It’s also noted that given the varying goals of healthcare organizations, KPIs for EHR will vary by organization, and measurements of the efficacy of EHR should align with the
long term plan of the organization.
The most common EHR benefits
to develop KPIs around
will include revenue cycle improvements, data quality and safety improvement, improved provider and patient experiences, and reduced medical cost.
nother common KPI
is the overall reduction of time or workload. For example, it is suggested to measure if the use of the EHR reduces time to accurately record information.
Completion and accuracy of record
s is another suggested KPI for measuring the value of an EHR, which might be gained via measuring completeness of patient data, and analyzing it against healthcare industry benchmarks.
Adaptability of an EHR software to the goals of an organization is also crucial.
Industry leading EHR provider Epic
has often been selected becasue they offer a streamlined, integrated solution that is usable to achieve a range of goals.
Other KPIs mentioned by
EHR software reviewers
include impact on cost of care, patient engagement, and data capture rate.
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