Prepared for Edmund B. | Delivered March 11, 2020
The goal is to understand Widewail's offerings, executive suite, pricing, revenue, number of clients, and other aspects of their product.
was established in
's Engage product is a suite of software that manages reviews and engagement with a client's customers across
The company creates
for negative reviews to give client's better options for working with their customers.
They collect and aggregate
from all platforms to provide the client with a "rating" and insights on how to improve.
There does not appear to be a demo, thought there is a spot to
request more info
from the company.
With the updated package,
, the company will respond to customers specifically on Facebook and Google My Business.
Their value prop for Engage Plus is to answer customer questions themselves with the correct information
before other people
who are not related to the company can answer, avoiding possible misinformation.
Some of their
include Prime Auto,
Auto, and Van Horn Automative Group.
product that have different features, but it is unclear without contacting the company just how customized they can make their program.
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