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Research Outline
Prepared for George | Delivered January 26, 2021
Digital Marketing Best Practice
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Goals
To identify the best practices in paid digital marketing. The research will be used to inform the launch of an online marketing strategy and would ideally include an overview of the biggest digital marketing projects worldwide.
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Early Findings
Digital Marketing
There are several types of digital marketing
strategies
. They include:
Search Engine
Optimization
;
Pay per click
advertising
;
Email
marketing;
Social media
marketing;
Affiliate
marketing;
Mobile
marketing;
Influencer
marketing; and
Viral
marketing.
The
best practice
will depend on the type of digital marketing a company wishes to focus on.
Chaterbots and Conversational Marketing
Conversational marketing makes use of
AI technology
, usually in the form of chaterbots, to engage with the potential customer and improve their experience. It can also be used for email
campaigns
, customer feedback, and online purchases.
There is a wealth of information available online that discusses the importance of incorporating AI technology into any
digital marketing strategy
. In fact, the growth in this area of marketing has seen the number of users of the four top messaging apps surpass the number of users of the top four social networks.
Know Your Customers
It is best practice to understand your target
market and your limitations
before initiating a digital marketing campaign. Before moving to an actual campaign, it is best practice for companies to know the following prior to thinking about their actual campaign.
What is the buyer
persona
?
Who are my
competitors
?
Understand the market
metrics
.
Cost per
opportunity
?
Cost per
lead
?
Customer customer
acquistion
cost?
Return on
deployed
capital?
Harris Teeter
Harris Teeter instigated a digital marketing campaign to boost their image on social media. The campaign utilized behavioral targeting to focus the campaign on the audiences that offered the best return. Extensive testing was completed using a range of creative to find the message most likely to succeed with their target audience.
Summary
There is a huge amount of data available relating to this topic. It would be useful if some additional information regarding the type of digital marketing being considered and some basic market and audience data could be made available for any further research. This would enable us to better focus our research on the relevant area.
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