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Research Outline
Prepared for Taneli M. | Delivered January 30, 2020
Optician/Eyewear Chain Pricing Models
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Goals
To provide case studies of optician/eyewear chain pricing models as well as best practices. Research will be used to guide new pricing models for an optician/eyewear retailer.
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Early Findings
Warby Parker
Warby Parker
disrupted the eyewear chain industry in 2010 when it offered a
flat fee of $95
for a pair of stylish lenses.
The fee included
frames
as well as
shipping and returns
.
The company also offered a
try-before-you-buy
system where an interested customer can try 5 frames at home with no added cost.
Mashable reports that if the eyeglasses are scratched
within a year of purchase
, Warby Parker will
replace them for free
.
DemandCaster
showed that Warby Parker was able to offer the same high-quality pair of eyeglasses for
less than a fifth
of the price from a typical high-end boutique.
Pricing Model Breakdown
Warby Parker still offers eyeglasses starting at
$95
in 2020, 10 years after its launch.
Prices are higher
for eyeglasses with
progressive
or
transition
lenses.
Clark.com
reported that Warby Parker's
standard rate is $170
for a pair of glasses and an eye exam.
Warby Parker also offers
installment options
($32 per month for a $95 pair) with no interest, late or hidden fees.
Pricing Model Background
Co-founder
Neil Blumenthal
shared how the company settled on the $95 flat fee.
Blumenthal told Inc that the company initially wanted to sell $500-worth glasses for
$45
.
However, a
meeting with a business professor
forced them to reevaluate as consumers associated quality with pricing.
The company founders conducted market research and found that customers will buy glasses
priced up to $100
, after which willingness to buy hit a plateau.
Warby Parker then adopted the
$95 flat fee
which proved popular with customers.
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