Research Outline

Learning Management Systems

Goals

To gather information on the available learning management systems or micro-learning platforms that can be customized and have the following features: be white-labeled, be scaled based on the number of front line staff, house both generic and custom content by customers, engage front line staff by allowing them to share their stories/video/best practices about the product, include a gamification/incentive component, enable teams to manage and moderate topics/content shared, and provide an opportunity to poll groups. The information will be used to develop a tool that distributes information about a client's product to their customers' front line staff.

Early Findings