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Research Outline
Prepared for Bryan B. | Delivered November 15, 2019
Heart Failure Patients: User Journey
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Goals
To understand the user journey of a patient that is diagnosed with heart failure. This should include the tools used during the journey as well as the biggest pain points or unmet needs of these heart failure patients.
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Early Findings
According to a study that analyzed
214
patients that were hospitalized due to heart failure in Poland, it was found that "for
55%
of rehospitalized patients, the subsequent admission was
within 3 months
after initial discharge".
Cardiac patients were the most likely group to receive diuretics,
β-blockers
, MRA, angiotensin receptor blockers (ARB).
After discharge from the hospital, more than
90%
of patients in the cardiac ward were "referred to
cardiac ambulatory care
".
About
735,000
people in the United States have a heart attack yearly.
In a 2005 survey, the majority of respondents (
92%
) "
recognized chest pain
as a symptom of a heart attack". However, just
27%
of respondents were aware of all the major symptoms of heart attack.
Although treatment for heart failure often starts in hospitals, a large part of ongoing care happens
at home
.
A major challenge for many people with heart failure is "
self-care
and
adopting an active role
in managing their condition".
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