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Research Outline
Prepared for Charong C. | Delivered October 1, 2019
IT, Software, and Employee Communications
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Goals
Provide statistics related to employee experience, in order to create an
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n
f
o
g
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for an IT audience
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Early Findings
Employee engagement and satisfaction in the US has increased to
34%,
showing progress from previous years.
Highly engaged employee teams are associated with
21% greater profitability.
Disengaged employees are noted to cost U.S. companies around
$550 billion per year
.
Teams in the top 20% for employee experience show a
41% decrease in absenteeism
and
59% decrease i
n employee turnover.
While
90%
of C-suite executives felt they were aware of employee needs when introducing new tech into the workplace, only
50%
of employees felt the same.
Companies that were in the
top 25%
for employee experience ratings were associated with double the innovations, customer satisfactions, and a 25% higher profits than companies in the lower 25% of employee experience.
Investing in employee experience can make companies in any industry
four times more profitable.
While it was noted that
60% of U.S. employees
report having an outlet for providing feedback about
employee experience, only
30%
felt their feedback was actually acted on by employers or managers.
Highly engaged employees were noted to be
87%
less likely to leave their existing company than less engaged employees.
77%
of workers surveyed found the equipment or tools at their work to be sufficient, and
73%
found the related training to be adequate
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