Delivered January 18, 2020. Contributor: Methody G.
To analyze four different buffets, namely Kitchen on Kent, Melba Restaurant, the Eight Restaurant, and the Food Gallery, and their different concepts in order to determine whether any of them would be a good fit for the opening of a new restaurant.
Kitchen on Kent
Kitchen on Kent is a luxury-style buffet that aims to introduce an elegant live multi station dining concept that will allow costumers to enjoy and observe the preparation of every meal.
Most of the positive comments are directed at the ambiance, the food, and the service, with people saying things like "seafood was lovely and fresh", "the seafood, especially the lobsters, were sensational", "loved the fresh made-to-order sushi".
However, many people were also saying that the value to price was not worth it, with comments such as "not worth this price" and "not really worth the penny", "a bit pricey."
There were also a lot of negative comments about the hot section, with customers mainly expressing their disappointment about the limited selection of dishes.
While the restaurant is still relatively new, they were still able to make about AUD 2.6 million in revenue but they still struggled to make the first several months profitable, closing the year at a AUD 576,414 loss.
The biggest difference between their predictions and the end-of-year reports seemed to come from the sales of drinks, where the difference was more than AUD 500,000.