Delivered February 22, 2020. Contributor: Dorcas K.
To identify home service companies that have loyalty/retention programs, including how these programs work. This research will help develop an understanding of loyalty programs in the home service industry.
Our first hour of research was spent scanning for information surrounding loyalty and retention programs provided by home service companies. We determined that information on a variety of companies such as renovation, cleaning, furnace/air conditioning, pet care, lawn care, appliance servicing, plumbing, painting, among others, is publicly available. We included information on one company in the early findings.
A U.S. focus was adopted for initial research and scanning for data availability. If broader focus is desired, please inform us in any response.
Please select one or more of the options provided in the scoping section below.
Only the project owner can select the next research path.