Crisis Management Agencies & Consultancies

Goals

To identify how many crisis management agencies and consultancies are in the United States and the market size of the sector.

Early Findings

Data Are Limited

Upon this initial hour of research, the team found very few sources that provided proper estimates that had already published preexisting data related to the size of the crisis management market in the United States, nor did there appear to be sufficient sources that allowed for simplified triangulation. This is primarily due to the field often being merged in with a general emergency and crisis services or other types of management.

  • For instance, the US Bureau of Labor Statistics (BLS) notes the Emergency Management Directors “plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.”
  • Although it is listed that there were 9,550 of such directors in the United States, it is not a complete list since it also contains personnel that might not be fitting with typical “crisis management” services. Also, the BLS notes that “estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.”
  • Additionally, major global players in the field (IBM, Honeywell, NEC Corporation, Hexagon AB, The Response Group) offer global services that are difficult to delineate US-based services and might not focus on all aspects of crisis management support.

Definitions & Alignment (Notes)

Because many social services agencies and other governmental arms within the United States also use the term crisis management, the definition of the crisis management agencies/consultancies used in this initial research was a focus on those entities that react to negative events during and after their occurrence with a focus on crisis management for businesses (e.g., natural disasters, security breaches, or false information about a company that hurts its reputation).

An example of a crisis management consultancy used for this research might have similar services like those offered by Deloitte’s crisis management arm (business continuity management, real-time response, 24/7 mentoring, crisis communication).


We found some proprietary research from one of our data partners which may be helpful:
  • Crisis Management Services in the US — Procurement Research Report (ProcurementIQ, $1,645)
If you'd like us to purchase this report on your behalf, just let us know!

Proposed next steps:

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Because there appeared to be very limited data available to identify the number of agencies within and the market size of the crisis management sector, the research team can pivot slightly by looking to identify thought leaders within the industry and then review their interviews, press releases, and tangential reports to review if relevant financial figures have been included in their discussions and materials.
Alternatively, because data are so limited and convoluted, the team can review major players in the crisis management sector (Deloitte, IBM, Honeywell, NEC, Hexagon AB, The Response Group) and review their available financial reports and discussions to attempt to pull out relevant figures like their expenditures, revenues, payrolls, etc. related to crisis management services.