SMB TECHNOLOGY TRENDS

• Majority of the business solutions that are being deployed by SMBs are still happening on-premises.
• However, cloud-based solutions are starting to become the new standard for SMBs.
• Around 37% of business and intelligence analytics solutions of SMBs happen in the cloud.
•  Thirty-six percent of their marketing automation solutions are already cloud-based.
• Sales and contact management processes are already being done in the cloud for 31% of the solutions.

• Modern SMBs are now increasingly using technology solutions to facilitate communication within their organizations.
• These SMBs typically use Slack, Outlook, and Google Drive to link teams and share files.
• Most of the SMBs are also using Salesforce to handle their customer transactions.
• Project management in SMBs is typically accomplished using Basecamp.
• There is a forecast that all of the solutions above will eventually be unified with an advanced integration platform in the future.

• Around 61% of cyberattacks happen to SMBs and only 16% of their owners believe that they are vulnerable.
• Starting 2019 and beyond, it is predicted that there will be an increased awareness among SMBs on cyberthreats.
• SMBs are seen to start taking cybersecurity measures seriously with the same level of awareness as a big business.

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