Prepared for Beckway | Delivered June 8, 2021
Security Tech Companies and Self-Service Kiosks Research
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To be able to compare [benchmark]
based on their strategy, sales, and deployment model. An ideal response would include:
Comparing Evolv Technologies to other security tech companies and self-service kiosks such as
tech companies and self-service kiosks are those where someone would check-in at the kiosk to get their airline ticket at airports, or self-service check out stations at retail stores.
Other companies besides Skidata and Assa Abloy should be located as we should not limit the comparison to them.
For each company located, to have the number of kiosks they have in the United States and internationally.
For each company located, how they service and repair them.
they are using a 3rd party to do this [they are outsourcing this work] to understand who that 3rd party is.
For each company located, who their channel partners are.
For each company located, their revenue information if publicly available.
each company, their average cost and time to repair/service.
each company, to have information surrounding their strategy or any differentiating factors.
The initial round of research indicates that information surrounding security tech companies and their self-service kiosks is adequate. We had no issues finding competitors to the ones provided to us. However, data availability surrounding 3rd party outsourcing for repairs and maintenance, revenue information, and the average cost and the time to repair the kiosks is non-existent to low. Our findings below and suggested research scopings reflect the lack of publicly available information on those data points.
Business Models of
In order to provide true competitors to obtain the benchmarks required and asked for, we had to understand what these companies provide that align with the kiosk aspect of the research question.
Ass Abloy state that they are the
global leader in access solutions.
They offer many solutions, but the only one that involves kiosks appears to be their
Biometric Readers and Modules
products. They offer this through
that they provide "Fast and Secure Access of People and Vehicles." They state that they have "over 10,000 installations in over 100 countries enable the fast and secure access of people and vehicles to ski resorts, stadiums, airports, shopping malls, cities, spa & wellness facilities, trade fairs and amusement parks."
According to their
, Evolv Technologies provides "
a secure and seamless screening experience
, making it possible for venues of all kinds to keep visitors safe from concealed weapons, public health threats and intruders."
Our conclusion is that while the business models are different, they all offer access solutions of some type.
lists 10 leading companies in self-service kiosks. After vetting them, we feel that
Pyramid Computer GmbH
are the six companies that most closely match the criteria.
We also reviewed the five kiosk providers that were showcased
in this source
, and determined that
Kiosk Information Systems
all match the criteria.
While we vetted each company based on the business models of the three tech companies provided to us, we invite review of the ones selected.
Our initial hour of research focused on ensuring that the research question could be answered using publicly available sources and then providing eleven competitors to Evolv Technologies, Skidata and Assa Abloy in order to provide companies where we could make the required comparisons.
We were not sure how many companies were required in order to make the comparison benchmarks, but if any should be eliminated, that can be communicated to us in any reply within the appropriate scoping box where the companies are mentioned.
We have provided eleven companies from two different sources, and with the addition of
, that brings the total to thirteen.
can also add in
will offer varying scopings to accommodate this as there were no sources found that mentioned any of the companies more than once, therefore each source that listed the companies will have their own scoping box.
As we only have one hour, we could not provide any of the information required for benchmarking, but this can be done if further research is required.
As a reminder, our data availability statement shows that there are some aspects of the research that will likely not be available, but until we examine each company closely we cannot absolutely determine that. Our scopings will reflect that fact.
As a reminder, Wonder only uses publicly available sources to answer all research questions. We do not do primary research, and we do not have access to paid databases or paywalled reports, but we can cite them in research for reference only [in case purchase is desired]. If that is of interest, that would clearly have to be communicated to us in any reply. However, no indication of paid resources to add value to this research was seen in the discovery phase.
It is of note that while the initial hour of research does not allow us to embed graphics and other visuals, we can certainly do that for any subsequent research projects that are selected. This will enable us to provide visual examples/graphs/charts to add color and depth to the research.
Please select one or more of the options provided in the proposed scoping section below.
Your research manager recommends working with a
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