Wonder

Research Outline

Prepared for Christian D. | Delivered November 14, 2019

CRM Solutions for Small and Medium Sized Businesses

Goals

Seeking a comparative analysis of CRM solutions for small and medium-sized businesses, including details like price, SaaS or on-premise, subscription term, significant features, pros & cons. 

Early Findings

Our background research about the topic unveiled the following information: 
After reviewing top CRM software listings on portals like Capterra, G2, Gartner, and others, following CRM software solutions were found to be relevant. These solutions have the highest user ratings across all the review portals. 
 Salesforce G2 Rating: 4.2 out of 5 
Capterra Rating:  4.3 out of 5 
 HubSpot CRM G2 Rating: 4.3 out of 5 
Capterra Rating:  4.5 out of 5 
 Zoho CRM G2 Rating: 3.9 out of 5 
Capterra Rating:  4.2 out of 5 
 Microsoft Dynamic 365 G2 Rating: 3.7 out of 5 
Capterra Rating:  4.3 out of 5 
 Zendesk Sell G2 Rating: 4.3 out of 5 
Capterra Rating:  4.4 out of 5 
 Nimble  G2 Rating: 4.5 out of 5 
Capterra Rating:  4.4 out of 5 
 Pipeline Deals G2 Rating: 4.3 out of 5 
Capterra Rating:  4.4 out of 5 
 Sugar Sell (Formerly SugarCRM)G2 Rating: 3.7 out of 5 
Capterra Rating:  3.8 out of 5 
 FreshSales G2 Rating: 4.7 out of 5 
Capterra Rating:  4.7 out of 5 
 Agile CRM G2 Rating: 4.1 out of 5 
Capterra Rating:  4.2 out of 5 