Emergency Department (ED) Marketing Best Practices Case Study

Goals

To provide examples of multi-channel marketing best practices/case studies that show communicating more often with the public leads to increase levels of happiness and cooperation. Research will be used to guide an Emergency Department's initiative to improve patient experience.

Early Findings

TMC CASE STUDY

ED SATISFACTION CASE STUDIES

BUFFALO HOSPITAL ED CASE STUDY

HEALTHCARE MARKETING

Proposed next steps:

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