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Research Outline

Prepared for Julie R. | Delivered October 2, 2019

Tech Design Tools

Goals

To determine what tech design tools are currently available in the areas of chatbots, identifying what type of AI is needed, allowing non-tech people to explain needs to tech people, and visualization of tech stacks, in order to help create tech design toolkits.

Early Findings

  • Screenshots of the various tools can be found on the attached Google document.

CHATBOTS

  •  Botmock allows for the design of chatbot conversations without worrying about the technical requirements of making it happen. Since no coding is required, technical skills are not required.
  •  XMind is mind-mapping software that can be used for creating chatbot flowcharts. Additionally, Mining Business Data offers a course to easily learn how to use the software to easily create the flowcharts.

IDENTIFYING AI NEEDS

  • A ten-minute search did not uncover any tools in this area. However, it is possible a deeper search would, but initial indications are that this topic will be more difficult.

TOOLS ALLOWING FOR EASY COMMUNICATION BETWEEN NON-TECH AND TECH TEAMS

  •  Unito allows team members to work with the tools that work for them and them, and then the tools can be synced so information is easily shared.
  • A continued 5-minute search did not uncover additional tools.

VISUALIZATION OF TECH STACKS

  •  Venngage is a database of templates for a variety of uses. For example, there is a process category that contains templates that could be adapted for use in visualizing IT architecture. Examples are provided on the Google doc.