Delivered November 13, 2019. Contributor: Gbolahan G.
To identify case study examples of firms that track employees' health and mental state using AI/IoT technologies.
Employee tracking using AI/IoT has become increasingly common in the workplace. Employers track their employees directly, through third-party agencies, or in conjunction with health insurance companies. According to a recent study by Gartner, about half of the firms surveyed are currently using some type of nontraditional monitoring techniques.
The three main methods by which firms track employees include a company-issued phone’s GPS or an employee ID badge, work communication tools such as emails and Slack messaging, and wellness programs that track health data and mood.
Regal Plastics, a small fabrication business in Texas, tracks its employees' health using a digital fitness tracker linked to the company's UnitedHealth Group insurance account. The devices help measure employee steps, sedentary state, heart rate, and sleep duration and quality. The health information generated by the employees is analyzed using AI at UnitedHealth Group, after which the results are transmitted to the employers.
Trade unions recently warned firms against implementing employee tracking systems in the workplace. The report went on to state that such measures create fear and distrust, and should only be introduced after negotiation and agreement with the workforce.
Summary Of Our Early Findings Relevant To The Goals
In our initial hour of research, we were able to identify one case study example of a manufacturing firm that has employed employee tracking in its workplace environment.
We were also able to provide several insights regarding the mode of employment and employee perception regarding the implementation of such systems.
We assumed a global focus for this research and will continue to do so unless otherwise directed. If a more targeted approach is desired, for example, the United States, this would have to be communicated to us in any reply.
Only the project owner can select the next research path.