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Research Outline
Prepared for Carmen P. | Delivered December 11, 2019
Competitive Landscape New York Presbyterian Hospital
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Goals
To provide a competitive landscape for New York Presbyterian which identifies 4-5 competitors of the hospital and what makes NYP unique/ different from those competitors.
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Early Findings
The Best Hospitals in New York
Each year RTI International ranks more than 4,500 hospitals in the US to determine which are the Best Hospitals in the US. To be ranked, hospitals are evaluated in "
16 adult medical specialties
, 9 adult medical procedures or conditions and 10 pediatric specialties." The hospitals are scored "based on
care-related considerations
such as technology, nursing, expert opinion, survival and patient experience."
New York Presbyterian Hospital (NYP)
ranked #5
in the nation and #1 in New York.
Competitors were regarded to be other hospitals in New York. The top competitors in New York were
NYU Langone Hospital
(which ranked #9 in the US and #2 in New York and is 1.8 miles away from New York Presbyterian Hospital) and
Mount Sinai Hospital
(which ranked #14 in the US and #3 in New York and is 0.8 miles away from NYU Langone Hospital, thus roughly between 1.0 and 2.6 miles distance from NYP).
Adult Medical Specialties
New York Presbyterian Hospital's top specialties are
rheumatology
(ranked #3), cardiology and heart surgery, gynecology, neurology and neurosurgery, and psychiatry (all ranked #4).
NYU Langone Hospital's top three specialties are
orthopedics
(ranked #5), rehabilitation and neurology and neurosurgery (ranked # 7 for both specialties). For rheumatology the hospital ranks #8, for cardiology and heart surgery #15, for gynecology #34, for psychiatry it is high performing but not ranked (compared to New York Presbyterian Hospital).
Mount Sinai Hospital's top three specialties are
geriatrics
(ranks #3), cardiology and heart surgery (ranked #6), and diabetes and endocrinology (ranked #7). For rheumatology the hospital is not ranked, for gynecology #18, for psychiatry it is not ranked (compared to New York Presbyterian Hospital)
Children's Medical Specialties
Only New York Presbyterian Hospital and Mount Sinai Hospital received rankings for children's medical specialties.
New York Presbyterian Hospital's top specialties are
pediatric pulmonology and lung surgery
(ranked #20), neonatology, pediatric cardiology and heart surgery, and pediatric neurology and neurosurgery (all ranked #21).
Mount Sinai Hospital's top three specialties are
pediatric diabetes and endocrinology
(ranks #16), pediatric nephrology (ranked #26), and pediatric gastric enterology and GI surgery (ranked #28). For pediatric pulmonology and lung surgery the hospital is ranked #37, for pediatric neurology and neurosurgery #44, for neonatology, pediatric cardiology and heart surgery, it is not ranked (compared to New York Presbyterian Hospital).
Procedures & Conditions
New York Presbyterian Hospital is
high performing
in nine different procedures/conditions which include heart failure, hip replacement, and knee replacement.
NYU Langone Hospital is also
high performing
in these nine procedures and conditions.
Mount Sinai Hospital is
average performing
in the area of hip replacement and knee replacement and high performing in all 7 other areas.
Patient Experience
With regard to patient experience, New York Presbyterian Hospital has the most stars for patient's
willingness to recommend
the hospital to others (4 out of 5 stars). The hospital receives 3 out of 5 stars in the areas of overall satisfaction with the hospital, satisfaction with doctors’ communications, satisfaction with nurses’ communications, satisfaction with quality of discharge information, and satisfaction with involvement in recovery.
NYU Langone Hospital received
3 out of 5 stars
for 8 of the categories of patient experience mentioned, but scored poorly in the area of satisfaction with noise volume.
Mount Sinai Hospital received
3 out of 5 stars
for four of the ten categories: overall satisfaction with the hospital, willingness to recommend the hospital, satisfaction with doctors’ communications, and satisfaction with involvement in recovery. It also performed poorly with regard to noise volume.
Summary of Findings
During the initial hour of research, we searched for competitors of the New York Presbyterian Hospital and how the hospital stands out in comparison to them.
Hospitals in New York were considered to be competitors.
From the search, it was found that New York Presbyterian Hospital is considered to be the number one hospital in New York. The ranking also provided a profile of the hospital and its top two competitors from where it was possible to identify where the hospital stood out in the area of adult and children specialties and patient experience.
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