Office Morale Boosting Satellite Office

Goals

To find ways to boost the morale of a satellite team based far from head office. This information will be used to motivate a team based in Los Angeles, while the head office is in New-York.

Early Findings

  • One of the main challenges for companies having satellite locations is to maintain employee engagement.
  • The important issue is to avoid a situation of "us vs them".
  • Tackling this challenge can be done through 4 different ways: same benefits for all offices, keeping satellite employees in the communication loop with head office, setting goals for them and providing them with a nice office environment.

Equal Benefits

  • Companies located in satellite locations should have access to the same benefits as the ones based at the head office.

Strong Connection through Communication

  • This can be done by making the teams located in these satellite offices fully connected with head office.
  • The use of video-conferencing, in this case, can be much more effective to stay engaged and build relationships than voice-only calls.
  • In order to build a rapport between people in the satellite office and workers in headquarters, video or call meetings between the two can incorporate some open-ended personal questions, to make employees talk about each other and know each other better.
  • The channel of communication should be open between employees and anyone in the company, to allow colleagues from different cities to communicate and collaborate in a simple and efficient way. Communication tools such as Slack can be useful for that purpose.
  • Head office should regularly keep satellite employees in the loop of what is happening at the company so that they can feel connected.

Office Design and Space

Goals and Objectives

  • It will also be important to discuss with teams in the satellite office how they can contribute to achieving the company's goals so that they can feel valued.
  • Training and upskilling can be an effective motivational tool as well. Companies can offer free online courses to their employees in their field, with a possibility to move to a better role thanks to their new skills.
  • Rewarding employees who perform well will contribute to boosting morale, by handing bonuses or promotions to workers who achieve exceptional performance.

Proposed next steps:

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