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Research Outline
Prepared for Evelina D. | Delivered January 6, 2020
Software Purchasing Trends
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Goals
Identify the purchasing trends for enterprise companies in off-the-shelf software and custom development over the last 5-10 years.
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Early Findings
Demand for custom software is
increasing
as more companies seek to be
t
e
c
h
-
s
a
v
y
.
The average enterprise company currently has
464 custom applications
deployed.
For companies with over 50,000 employees, this number of custom applications jumps to
788
.
The number of custom applications deployed at any given company has seen a
20.5% increase
, with the increase expected to continue.
Most custom applications are intended for
internal company use,
like sales applications. The next largest category is for customer-facing applications, like customer scheduling, and finally the smallest category is solutions that are aimed at both customers and internal employees.
Based on a survey of IT professionals,
over half
said they are more likely to use custom software than prepackaged software.
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