DESCRIPTION OF CATEGORIES

CRM

• This technology is critical in managing a company's relationship and interactions with customers and prospects.
• The main aim is to improve relationships by staying connected to customers, streamlining company processes, and improve the profitability of a company.
• A CRM solution assists in addressing the company's relationship with individuals: customers, service users, colleagues, and suppliers.
• This product is great in managing the entire relationship life cycle: finding new customers, winning their business, providing support, and any additional services for the duration of the relationship.

HR Software

• This software is designed to automate the HR tasks that were previously manual.
•  Examples include HRMS, HRIS, and HCM which differ slightly in terms of their focus and features they offer.

Manufacturing Software

• This tool allows us to plan and execute the entire process of projects from start to finish.
• This system automates planning for materials, tracks production, schedules, and manages the entire product life cycle. 
• It offers the following benefits; it widens supply chain visibility, it strengthens the production planning process, and it improves compliance management. 

API Management Software

• The goal is to ensure that the entire API design process is easier, seamless, and efficient: API design, deployment, and maintenance.
• Various tools may have unique features but overall, the essential features include documentation tools, security, sandbox environments, high availability, and backward compatibility.