UberEats

• As of July 2018, UberEats holds 27.9% of the U.S. Food Delivery Services market.
• As of May 2019, the app had 93 million active users.
• UberEats charges a few different types of fees to their customers one each order. These fees include the delivery fee, service fee, and small order fee.
• The delivery fee varies. In the past, however, it ranged from $2.49 to $6.49.
• The service fee is 15% of a customer’s order.
• The small order fee is only applied on orders that are $10 or less, and costs $2.00.
• Based on the 1.6 million ratings on the Apple Store, the UberEats app has a 4.8 stars out of 5.
• However, on Facebook, out of 476 reviews, the app only received 1.6 out of 5 stars.
•  Positive reviews state that they are faster than other delivery services.
•  Negative reviews focus on the inconsistency of the deliveries and accuracy of food orders.
• The company charges restaurants a service fee in order to sell their food on the app. The service fee is a percentage of the restaurant's sales on UberEats.
• Restaurant owners tend to say that UberEats charges them too much on their service fee.

Proprietary Research

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