The I in Experience

• A trends report published by Accenture notes that key global businesses are working with their customers to build digital experiences.
• Today's clients crave for more personalization, yet they do not trust the non-transparent processes companies use to deliver it. For instance, modern consumers want ownership of their personal information and of the digital experience as well.
• The growth of 5G and augmented reality (AR) exerted more pressure on leaders, pushing them to facilitate change and make digital experiences a reality.
• In the short term, COVID-19 is initiating many changes among the consumers, and enterprises must update their personalization strategies to match the rapidly evolving consumers' demands and expectations.
• A wireless company experiencing consumer demand for personal information and complaints about transparency is on the right technological trend.

Artificial Intelligence (AI) and Me

• Humans are leveraging the full potential of AI beyond simple automation to being a powerful collaboration tool. AI is bringing human employees and machines together forging formative human-machine interaction experiences.
• Leading companies know the benefits of context in human-machine interaction to take advantage of innovative solutions that help employees collaborate on a larger scale.
• These interactions are prompting companies to reimagine all aspects of their entire business from the ground up. Presently, human-AI collaboration is being deployed in the current race to find COVID-19 vaccines.
• In the long-term, COVID-19 will allow people to experience human-AI collaboration at its best, easing people'' concerns about technology.

Summary of Findings

• The first hour of research confirms that there is a sea of information on technological trends and COVID-19. Continued research will likely uncover more details, including analyses to find the position of a wireless company in the prevailing trend.
• In addition to this public search, we scanned our proprietary research database of over 1 million sources and were unable to find any specific research reports addressing your goals.