Wonder

Research Outline

Prepared for Catrina S. | Delivered August 11, 2020

Technology Trends and the Impact of COVID-19

Goals

To find trends in technology and how COVID-19 has impacted them. The ideal response uncovers expectations a company should have based on the trends, how they may have shifted in the wake of COVID-19, and the appropriate position for a wireless company to fall.

Early Findings

COVID-19 has shaped many technological trends that had been observed before the crisis became a global burden. However, the pandemic has not halted innovation; instead, it is augmenting it to historic levels. Some notable trends in technology in the wake of COVID-19 include The I in Experience and Artificial Intelligence (AI) and Me.
The I in Experience A trends report published by Accenture notes that key global businesses are working with their customers to build digital experiences.
Today's clients crave for more personalization, yet they do not trust the non-transparent processes companies use to deliver it. For instance, modern consumers want ownership of their personal information and of the digital experience as well.
The growth of 5G and augmented reality (AR) exerted more pressure on leaders, pushing them to facilitate change and make digital experiences a reality.
In the short term, COVID-19 is initiating many changes among the consumers, and enterprises must update their personalization strategies to match the rapidly evolving consumers' demands and expectations.
A wireless company experiencing consumer demand for personal information and complaints about transparency is on the right technological trend.
Artificial Intelligence (AI) and MeHumans are leveraging the full potential of AI beyond simple automation to being a powerful collaboration tool. AI is bringing human employees and machines together forging formative human-machine interaction experiences.
Leading companies know the benefits of context in human-machine interaction to take advantage of innovative solutions that help employees collaborate on a larger scale. 
These interactions are prompting companies to reimagine all aspects of their entire business from the ground up. Presently, human-AI collaboration is being deployed in the current race to find COVID-19 vaccines.
 In the long-term, COVID-19 will allow people to experience human-AI collaboration at its best, easing people'' concerns about technology.
Summary of FindingsThe first hour of research confirms that there is a sea of information on technological trends and COVID-19. Continued research will likely uncover more details, including analyses to find the position of a wireless company in the prevailing trend.
In addition to this public search, we scanned our proprietary research database of over 1 million sources and were unable to find any specific research reports addressing your goals.