Customer Experience and Survey Software/Services Competitive Landscape

Goals

To obtain a competitive analysis of companies offering customer experience and survey software and/or services to mid-market and enterprises for the purposes of understanding the competition in terms of solution and features (mobile specifically), pricing and bundling, and target market.

Early Findings

Preliminary research found an additional 14 companies that could be competitors of Reputation.com.
  • A competitive landscape comparing the solution and features (mobile specifically), pricing and bundling, and target market for Qualtrics, Survey Monkey, Medallia, Calibrater Health, InMoment, and Trumpia has been initiated on the attached spreadsheet.

OTHER POTENTIAL COMPETITORS

Proposed next steps:

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