Healthcare Provider Selection User Journey

Goals

To understand the consumer journey when selecting a healthcare providers including the factors that consumers consider and the platforms they use in the selection process.

Early Findings

OPTIMIZING CONSUMER JOURNEY AND FULL FUNNEL IN HEALTHCARE

FACTORS CONSIDERED BY CONSUMERS WHEN PICKING A PROVIDER

FACTORS CONSIDERED BY CONSUMERS WHEN CHOOSING PRIMARY CARE DOCTORS

Research proposal:

Only the project owner can select the next research path.
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