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Research Outline
Prepared for Casey S. | Delivered June 4, 2020
ECommerce Fulfillment Services
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Goals
A list of ecommerce fulfillment and distribution companies in the US for CPG brands, including their pros and cons.
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Early Findings
ShipBob
ShipBob offers easy and inexpensive fulfillment for
e
c
o
m
m
e
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e
businesses through its large network of fulfillment centers in the US.
The company "brings next-day and 2-day shipping and logistics to fast-growing e-commerce brands through distributed fulfillment centers, and their inventory management and
order management software."
Pros: The company is transparent about fees and
breaks down
this data on its pricing page.
Cons: While the company works with CPG brands, it is unable to handle products that need to be
refrigerated
or need permissions (such as prescription
m
e
d
s
).
eFulfillment Service
eFulfillment Service is an award-winning fulfillment company that
focuses
on online sellers, most of which are startups or small to mid-size businesses.
The company also offers dependable
warehouse
services.
Pros:
e
F
u
l
f
i
l
l
m
e
n
t
Service does not have
minimum
order volume requirements. It also does not charge extra fees for small order amounts.
Cons: The company does not have services for
e
C
o
m
m
e
r
c
e
companies selling their
products
outside the US. It is also not best for large businesses.
P
F
C
f
u
l
f
i
l
l
s
PFC Fulfillment (also known as
P
F
C
f
u
l
f
i
l
l
s
or Promotion Fulfillment Center) is an
e
c
o
m
m
e
r
c
e
management company which offers fulfillment and distribution services to all types of companies, including
e
C
o
m
m
e
r
c
e
CPG businesses.
The company
promises
same day
e
C
o
m
m
e
r
c
e
fulfillment services.
Pros: The company has been operating for over four decades. In addition, it has several
e
C
o
m
m
e
r
c
e
shopping cart
i
n
t
e
g
r
a
t
i
o
n
s
, including
S
h
o
p
i
f
y
, Adobe Business Catalyst, Amazon, Yahoo!, and
R
a
k
u
t
e
n
.
Cons: There are a few reviews claiming the company makes mistakes and ships out
incorrect
items.
Fulfillrite
Fulfillrite offers e-commerce companies with "
end-to-end order
fulfillment services and is ideal for growing small, medium businesses, and large enterprises looking to streamline their order management processes."
The company's tagline is "order fulfillment for
e
c
o
m
m
e
r
c
e
and
crowdfunding."
F
u
l
f
i
l
l
r
i
t
e
handles a myriad of products, including
consumer
goods, electronics, and apparel.
Pros: It has strong relationships with major carriers like UPS and offers a wide
range
of discount rates and shipping options.
Cons: There have been some complaints about the company's
customer
service.
SUMMARY
Four US fulfillment & distribution companies that cater to CPG
e
C
o
m
m
e
r
c
e
businesses have been identified.
Please note that due to how niche this industry is, there was no way to identify or differentiate large players from up and coming players. These companies don't mention their revenue or financial details that could be used to classify them as "large" or "smaller."
We leveraged two
lists
of the best fulfillment companies in the US and selected the companies that meet the outlined criteria.
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