Software Sector after COVID-19

Goals

To identify how the workforce within the software sector is going to change after the COVID-19 crisis; in terms of new workforce formation, the working dynamics and how management in major software companies will look like a year from now.

Early Findings

Giant Tech companies

  • Giant tech companies such as Google are coming up with ways to contain the COVID-19 crisis through services, which include creating a website to raise awareness about the virus and how to get tested.
  • Google designated close to 2,000 of its software work forces to this project. The project has been made possible through a trial website created by Alphabet, a division of Google, to direct Americans to the nearest testing facilities such as the Bay Area.
  • Creating a website to direct people to the nearest testing facilities will create new opportunities and shifts within Google. It is likely that even after COVID-19 has been contained, such website platforms will continue to run and this will create opportunities for promotions and job employment as there will be a need for more software workforce.

Social Media Platforms

  • The software sector within social media platforms such as Facebook, Twitter, and YouTube have proven to be proactive in amplifying urgent updates as well as reliable reports.
  • Even though social media networks were initially seen as an antisocial force, the COVID-19 crisis is proving otherwise. These channels have been reliable in delivering information as well as organizing communities during the crisis while countering toxic information.
  • When the COVID-19 crisis is contained, the software workforce will be tasked with adding more measures to fight misinformation on social networks and pay more attention to how the algorithms are being amplified.
  • A year from now, it is likely that misinformation on any form of crisis will be blocked or deleted before it spreads to create unnecessary panic and anxiety.

Working Remotely

  • As more companies continue to encourage their employees, more software workforce may likely adapt to working remotely. According to an article published by Forbes, remote work has expanded by 91% over the past decade and with the ongoing COVID-19 crisis, it may become a norm for more companies.
  • Giant tech companies such as Microsoft, Google, Facebook, and Amazon continue to encourage their employees to work remotely, which is easy for these companies considering that their infrastructure is sturdy enough to support remote working.
  • In a year, more software companies will likely follow this trend of remote working and they will likely be challenged to put up reliable infrastructure to support remote working for their workforce.

Proposed next steps:

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The initial research has addressed how the workforce within the software sector is going to change after the COVID-19 crisis in terms of new workforce formation, the working dynamics, and how management in major software companies will look like a year from now. We’d recommend further research to look into 3-5 insights on how tech companies can contain anxiety while allowing the spread of proper information. Examples may include blocking certain keywords, blocking sites that are notorious with spreading fake news, and blocking graphic content.
Further, we recommend continuing the research to provide 4-5 ways in which giant and medium-sized tech companies are helping contain the COVID-19 crisis. In this case, we will mention the companies and the kind of help they are offering. Examples will include Apple donating funds to help coronavirus victims economically, Facebook setting up donations to help fight the coronavirus pandemic.