On Demand Concierge Services

Goals

To obtain the pricing structures for Hello Alfred, Please Assist Me, Hey Thrivy, and Busy As A Bee for pricing strategy.

Early Findings

Hello Alfred

  • The website may be viewed here.
  • They apply a 3.5% service fee to the cost of goods when they are asked to make a purchase on the client’s behalf. They have built this into their pricing to allow them to continuously invest in providing the highest quality service level to their clients.
  • Some of their services like home cleaning have market-specific pricing due to market conditions and vendors.
  • Billing: "All transactions are billed through your credit card on file in the app. Even if you live in an Alfred building where service is a complimentary amenity, we’ll still need to collect your credit card information so we can bill you for items and services you ask us to purchase for you outside of the standard tidy up. You will be billed within 3 days of the service and receive a receipt via email. "
  • Pricing information for the Seattle, south Florida, Houston, Dallas, Austin, NYC, Boston, Chicago, Los Angeles, San Francisco, DC, and Portland may be viewed by clicking on the hyperlink.
  • Information on becoming a building provider was not available unless a form was filled out.

Please Assist Me

  • The website may be viewed here.
  • Please Assist Me offers groceries, laundry, dry cleaning, alterations, house cleaning, weekly refreshes, Goodwill drop-off, running errands, mail, shoe care, seasonal requests, and special requests. They do not list a pricing structure on their website.
  • Information on becoming a building provider was not available unless a form is filled out.
  • An article in the Tennessean states, "The basic service costs $28 a week and includes a visit to the grocery store, dry cleaning delivery and pick up, laundry drop-off and pick up, dish cleaning and post office visits. Customers can pay additional fees for more frequent services, Cummings said. "

Hey Thrivy

  • The website may be viewed here.
  • Hey Thrivy has a monthly flat fee. "We have three options for HeyThrivy services: Apartment is $300 per month and includes unlimited tasks and errands and a 60-minute Home Booster weekly. Thrive is $499 per month and includes everything from Boost package and adds in scheduling household vendors. Thrive Plus is $650 per month and includes everything from our Thrive package and gives you a 90-minute Home Booster weekly and management of household projects. Our goal is to make it easy for our clients — no tracking hours or counting tasks, just one convenient monthly fee. "

Busy As A Bee

  • The website may be viewed here.
  • Busy As A Bee Concierge does not list their prices. You must complete a form to request services.
  • A scan of their Facebook page showed no prices.
  • A brief media scan showed no articles that stated their prices.

Proposed next steps:

You need to be the project owner to select a next step.