Last updated: September 7, 2022

Thank you for using Wonder.

Wonder is a research service company operated by Balderdash, Inc. (“Wonder", “we”, “us”, “Company” and/or “our”). Our services, and information about our company, are accessed by our users (“you”, “your”, “Client”, “User”) through our website www.AskWonder.com (the “Site” or the “Application”, and together with the related services, the “Services”).

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Services, so please read them carefully before using the Services. Your access and use of the Services constitutes your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. As our business grows and we add new functionality to the Services, we may revise these Terms periodically. If we do, we will post the changes here and will indicate at the top of this page the date these Terms were last revised. Your continued use of the Services after any changes are posted constitutes your acceptance of the new Terms.

Defined Key Terms

Wonder’s services can be accessed, paid for, and utilized under a number of different “Package Options”, and as such you can find the definitions for these packages and the key terms associated with them below. In the event that the packages below change, or additional packages become available, these key terms shall be updated accordingly.

1. “Package Options” will refer to any arrangement (further described below) through which an individual, or group of individuals can access, utilize, and pay for Wonder’s Services.
2. Wonder ‘Enterprise’ Edition shall mean any usage of Wonder’s product which is covered by a separate and custom signed agreement between Company and Client, as either a Master Level Services agreement (MSA) + Statement of Work (SOW), OR as a standalone SOW. Under usage of Wonder’s Enterprise Edition, all terms and conditions contained within said MSA + SOW shall override any terms and conditions contained here (including pricing, payment options etc).
3. Wonder ‘Business’ Edition shall mean the usage of and payment terms associated with Wonder’s product and services, when said service is billed and paid for on an automatically recurring monthly basis, the specific details of which are defined below under Offering Details: Wonder Business and Wonder Team.
   1. As of the most recent update to these terms and conditions, the monthly charge / credit amount contemplated by a ‘Business’ Account is $2,500 USD per month until canceled.
4. Wonder ‘Team’ Edition shall mean the usage of and payment terms associated with Wonder’s product and services, when said service is billed and paid for on an automatically recurring monthly basis, the specific details of which are defined below under Offering Details: Wonder Business and Wonder Team.
   1. As of the most recent update to these terms and conditions, the monthly charge / credit amount contemplated by a ‘Team’ Account is $1,000 per month until canceled.
5. Wonder ‘Individual’ or ‘Pay-as-you-go’ Edition shall mean any usage of Wonder’s product which is not currently covered by an active Wonder ‘Team’ or ‘Business’ edition package, or by a custom Enterprise level agreement. The hourly rates associated with Individual usage can be found on askwonder.com, and the cost of each individual project is determined and charged to the User on a per-project basis.
6. “Project”. To state for clarity, under all package options defined above, the cost of any individual Project is determined via the following factors:
   1. Project Scope (the overall research outline, parameters, the amount of data, and methodology we’ll use to carry out your Project)
   2. Researcher/Analyst Type: Specialist vs. Generalist. For details on the industry specializations available, and pricing difference between Specialist and Generalist research hours, please refer to askwonder.com’s landing page.
   3. (For Individual and Teams usage only) whether or not you choose to pay for privacy on this project. See our Privacy Policyfor more details. Please note, Enterprise and Business customers receive complimentary Privacy on every project.

Conditions of Use

You acknowledge and agree that we may use data capture, analysis and other similar tools to track, extract, compile, aggregate and analyze any data or information resulting from use of the Services. If you object to any of the foregoing, your sole recourse is to stop using the Services.

You agree to not use the Services to post or transmit any content that is unlawful, threatening, contains software viruses or in a way that, in the sole judgment of Wonder, restricts or inhibits any other person from using or enjoying the Services, or which may expose Wonder or its users to any harm or liability of any type. You also agree to provide accurate, up-to-date information.

Offering Details: Wonder Business and Wonder Team

If you or a member of your team chooses to utilize Wonder’s Team or Business edition Package Options (billed and paid for on an automatically recurring monthly basis), said usage of and access to the service is governed as follows:

1. In addition to minimal personal information like your name and email address, a credit card shall be securely saved on file within Wonder’s platform upon your creation of a Wonder Team or Business account.
2. Said Credit card will be charged once per month at the rate reflected by the monthly package of your choosing (reflected on askwonder.com), on the same date each month. The date of said charge shall be the same date (or within 1 business day) of the date of the month you originally agreed to enter into a monthly subscription of research credit.
3. Research Credit will be added to your account each month within 1 business day following a successful monthly charge to your credit card on file, and such credit shall roll-over on a month-to-month basis in the event that there is extra research credit left over on your / your team's account at the end of your monthly billing cycle.
   1. In the event that the Credit Card on file is not able to process the monthly charge in question for whatever reason, your research subscription will be considered as paused starting the day after the last day of the final monthly billing period you / your team had subscribed to. (See #’s 4 and 5 below for details on what it means for your subscription to be paused).
4. The subscription for Research credit can be paused at any time, you / your team will retain access to the platform, and any credit remaining on the platform will be available for use until such time as said remaining balance is insufficient to cover the desired report in question, unless your subscription is paused for >6 months (see #6 below).
5. In the event that you / your team choose to pause your monthly subscription of Wonder research credit, the price settings your projects are subject to will revert to the current 'Pay-as-you-go' / ‘Individual’ rates 1 day following the last day of the final monthly billing period subscribed to. Please see askwonder.com for the most up-to-date Individual rates.
6. In the event that you / your team choose to pause your monthly subscription of Wonder research credit and your subscription remains paused for 6 months or greater, any unused credit remaining on Company’s platform shall expire from Client’s account 6 months and 1 day after the date on which Company chose to pause their subscription.
7. Subscription rates, terms and conditions, and features are subject to change at any time, with notice.
8. Once prepaid credit has been added to your Wonder account, it cannot be refunded.

The Services

Your Use of Services:

In order to access or use the Services, you may be required to provide current, accurate, identification, contact and other information. You are responsible for maintaining the accuracy and completeness of this information and also for maintaining the confidentiality of your username and password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You will be fully responsible for all activities that occur under your account, including activities of others to whom you have provided your username or password, so please notify Wonder immediately of any unauthorized use of your account or any other breach of security.

You may use the Services only if you can form a binding contract with Wonder and are not a person barred from receiving the Services under the laws of the United States or other applicable jurisdiction. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.

The Services may include advertisements, which may be targeted to the information on the Services, queries made through the Services, patterns and behavior, or other information. The types and extent of advertising by Wonder on the Services are subject to change. In consideration for Wonder granting you access to and use of the Services, you agree that Wonder and its third party providers and partners may place such advertising on the Services.

Modifications to Services and Data:

The Services may change over time as we add more features. We may modify, suspend or discontinue, temporarily or permanently, the Services (or a part of the Services) from time to time without prior notice to you. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you. Please backup your data as Wonder has no responsibility for the deletion or failure to store any data or other content maintained or transmitted by the Services. Wonder reserves the right to terminate accounts that are inactive for an extended period of time.

Conditions of Use

You acknowledge and agree that we may use data capture, analysis and other similar tools to track, extract, compile, aggregate and analyze any data or information resulting from use of the Services. If you object to any of the foregoing, your sole recourse is to stop using the Services.

You agree to not use the Services to post or transmit any content that is unlawful, threatening, contains software viruses or in a way that, in the sole judgment of Wonder, restricts or inhibits any other person from using or enjoying the Services, or which may expose Wonder or its users to any harm or liability of any type. You also agree to provide accurate, up-to-date information.

Intellectual Property Rights

Service Content, Software and Trademarks:

The Services contain content (“Services Content”) that is protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Wonder or these Terms, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Services or the Services Content, in whole or in part. You are not permitted to use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Services or the Services Content other than as authorized by these Terms is strictly prohibited and will terminate the license granted here. The technology and software underlying the Services is the property of Wonder, our affiliates and our partners (the “Software”). You agree not to reverse engineer, reverse assemble or otherwise attempt to discover any source code version of the Software. We reserve all right, title and interest in and to the Software and Services Content, except for the limited rights expressly granted in these Terms.

The Wonder and Balderdash names and logos are trademarks and service marks of Wonder (collectively the “Wonder Trademarks”). Other company, product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Wonder. You may not use any of Wonder Trademarks without our prior written permission.

If you are eligible to use the Services, you are granted a limited license to access and use the Services and the Services Content, provided that you keep all copyright or other proprietary notices intact. Provided you comply with the provisions of these Terms, you do not need pre-approval to quote Services Content, provided, however, that the following disclaimer must be included in any quote, excerpt, graphic or copy of the Services Content, in a format that is prominent, legible and can be readily viewed by the reader thereof:

All statements herein attributable to Wonder (Askwonder.com) (“Wonder”) represent [Enter User’s Name] interpretation of data, research or viewpoints published as part of a paid service by Wonder, and have not been reviewed by Wonder. Each Wonder publication speaks as of its original publication date (and not as of the date of the research report is delivered).

Quotes, excerpts, graphics and copies must be attributed to research published on the Site, with a hyperlink to the source of such quote, excerpt, graphic or copy on the Site. Quotes found in media or third-party sources are not allowed. All excerpts must be lifted verbatim, in their entirety, without paraphrasing, and appear accurately with all relevant context. Wonder research may not be used to endorse a vendor, product or service, or to criticize a vendor's competitor. Only quote from published research that is less than 12 months old. Quotes, excerpts, graphics and copies may contain no more than the greater of one paragraph of Services Content or 150 words.

While "Wonder" may appear in the title/sub-title of your press release, newsletter or email subject line, you may not use these phrases in your title or subject line: "Wonder Says" or "According to Wonder" or any text that implies Wonder is providing an endorsement.

User Content Posted through the Services:

You are solely responsible for the content and other materials you upload, publish, post or otherwise transmit on or through the Services, including text notes, photos, labels, and page tags (collectively, “User Content”). You may not post any content that you did not create or that you do not own. By posting User Content you hereby grant and will grant Wonder and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicenseable, perpetual, irrevocable license to copy, display, transmit, distribute, store, modify and otherwise use your User Content in connection with the operation, advertising or marketing of the Service, in any form now known or later developed.

We always welcome your comments, questions, suggestions and feedback about the Site or the Services (“Submissions”). But be aware that any comments or suggestions you make to Wonder are non-confidential and become the property of Wonder, which will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

Third Party Material

Wonder will not be liable for any content posted by third parties or at the direction of users; you must evaluate the accuracy and usefulness of this content. Wonder does not pre-screen third-party content, but Wonder and its designees will have the right (but not the obligation) to refuse or remove any content that is available via the Services, including the right to remove any content that violates the Terms or is deemed by Wonder to be objectionable.

Copyright Complaints:

Wonder respects the intellectual property of others, and we ask our users to do the same. Wonder will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide our Copyright Agent with the following information:

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
• a description of the copyrighted work or other intellectual property that you claim has been infringed;
• a description of where the material that you claim is infringing is located on the Site, with enough detail that we may find it on the Site;
• your address, telephone number, and email address;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
• a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

Wonder's Copyright Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

• Copyright Agent
• Balderdash, Inc.
• 11700 Preston Road, #660-290
• Dallas, TX 75230
• CopyrightAgent@askwonder.com

Repeat Infringer Policy:

In accordance with the DMCA and other applicable law, Wonder has adopted a policy of terminating, in appropriate circumstances and at Wonder's sole discretion, members who are deemed to be repeat infringers. Wonder may also at its sole discretion limit access to the Services and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Third Party Links and Content

The Services may provide, or third parties may provide, links or otherwise direct users to sites and resources on the Internet. Wonder has no control over such sites and resources and Wonder is not responsible for and does not endorse such sites and resources. Wonder will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through such site or resource.

Release

By using the Services you agree to release, discharge and hold harmless Wonder and its subsidiaries and affiliates (the “Wonder Entities”) from any and all losses, damages, rights, claims, actions of any kind and injury (including death) arising out of or relating to the Services or any act or omission by any person, including without limitation, any dispute between you and any other person or regarding any content posted on the Site. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” This release includes, without limitation, any claim resulting from delay and the criminal acts of others.

Age

You must be 13 years of age to use the Services, with or without registering.

Indemnity

You agree to indemnify and hold Wonder and the Wonder Entities harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of or relating to the Services, including without limitation, any content posted to or transmitted through the Services, or publicly distributed on the web, your use of the Services, your connection to the Services, your violation of the Terms or your violation of any rights of another.

Disclaimer of Warranties

Wonder is an online service and research tool used for educational purposes only. Any services, content or information provided by Wonder is provided on an "as is" basis and should not be relied upon as medical, legal, financial, technical, or any other professional advice or expertise. Wonder will not provide you with any legal, financial, medical or other professional advice or services.

Any information obtained from Wonder or any of our individual researchers is intended to provide a basic foundation for knowledge and a starting point for additional in-depth research. Our researchers are researchers only and are not substitutes for professional advisors of any kind. Any conclusions drawn from the relied-upon sources are to summarize the sources for expedient, generalized answers to your questions and research requests.

In addition, we make no representations or warranties about the accuracy, completeness, quality, authenticity, timeliness, or relevancy of the sources relied upon by our researchers. It is your responsibility to determine whether, how and to what extent your intended use of the information provided by Wonder will be possible in the areas of the world and the individual situations in which you intend to use them. Before acting on any information provided by Wonder, you should consider obtaining additional information and professional advice from professionally licensed individuals who are familiar with your local or individual circumstances.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WONDER AND THE WONDER ENTITIES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WONDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR INABILITY TO USE THE SERVICES; (II) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (III) ANY OTHER MATTER RELATING TO THE SERVICES. IN NO EVENT WILL WONDER'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.

Termination

You agree that Wonder, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services and remove and discard any content within the Services, for any reason. If we suspect fraudulent, abusive or illegal activity, we may refer content or accounts to law enforcement authorities. Wonder will not be liable to you or any third-party for any termination of your access to the Services.

General

The Terms, together with Wonder’s Privacy Policy, constitute the entire agreement between you and Wonder and govern your use of the Services, superseding any prior agreements between you and Wonder with respect to the Services. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The Terms will be governed by the laws of the State of New York without regard to its conflict of law provisions. You and Wonder agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within New York County, New York. EACH OF THE PARTIES HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION (INCLUDING BUT NOT LIMITED TO ANY CLAIMS, COUNTERCLAIMS, CROSS-CLAIMS, OR THIRD PARTY CLAIMS) ARISING OUT OF, UNDER OR IN CONNECTION WITH THIS AGREEMENT. FURTHER, EACH PARTY HERETO CERTIFIES THAT NO REPRESENTATIVE OR AGENT OF EITHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH PARTY WOULD NOT IN THE EVENT OF SUCH LITIGATION, SEEK TO ENFORCE THIS WAIVER OF RIGHT TO JURY TRIAL PROVISION. Any claim or cause of action arising out of or related to use of the Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of this agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The failure of Wonder to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

Your Privacy

At Wonder we respect the privacy of our users and have outlined our collection, use and disclosure of personal information and registration data in our Privacy Policy. By using the Services, you accept and agree to all provisions of the Privacy Policy.